US-based Shopify store selling sports and team merchandise — jerseys, caps, accessories across dozens of teams and leagues. The catalog had thousands of SKU variants: one hoodie available in 15 teams, 6 sizes, 3 colors = 270 Shopping variants. Multiply by hundreds of products — tens of thousands of active SKUs.
At $5K/month, the store was profitable with 350-400% ROAS. Mostly branded search and a handful of hero products. The problem: they’d tried scaling to $10K twice before. Both times ROAS dropped below 200% within weeks, and they pulled back.
Classic scaling trap. At $5K, Shopping finds the easy conversions — fans searching for specific team gear. At $10K+, the algorithm reaches beyond this core into broader traffic. Without segmentation, the extra budget just inflated CPCs on the same queries while buying low-converting impressions on generic terms.
Seasonality made planning harder. Revenue concentrates around playoffs, back-to-school, and Q4 holidays — 3-4x spikes, then crash to baseline. Previous approach: panic-scale during peaks, slash budget in lulls. No evergreen structure.
The feed was a mess. Auto-generated titles like “Men’s Hoodie – XL – Blue” — no team name, no sport, no league. Google couldn’t match to searches like “Dallas Cowboys hoodie XL.” A $15 cap and $85 jersey shared the same bidding target. And Meta was completely untouched — zero Facebook or Instagram presence for a category driven by fan passion and identity.
Rewrote titles using [Team Name] + [Product Type] + [Detail] + [Size]. "Men's Hoodie - XL - Blue" → "Dallas Cowboys Men's Pullover Hoodie — Navy Blue, Size XL." Added custom labels across four dimensions: team popularity, margin tier (A: 40%+, B: 25-40%), seasonal relevance, and performance tier
Hero Products (top 100 variants, aggressive bids, 50-60% of revenue). Catalog (everything else, conservative, long-tail). Seasonal Surge (playoff teams and holiday bundles, scales 3-4x during peaks then throttles back). Brand Defense
Prospecting with lookalikes from top 5% highest-LTV customers. Creative: lifestyle imagery of fans wearing merch, dynamic product ads by team, carousel collections. Retargeting: site visitors who browsed specific teams but didn't buy, cart abandoners with urgency messaging
Budget increased 20-30% per 2-week cycle. Each increment required maintaining previous cycle's ROAS before unlocking the next. If ROAS dipped, held budget and optimized for 2 weeks before trying again. No more "throw money and hope
Playoff and holiday campaigns staged in advance. When peaks hit, we activated existing campaigns instead of building from scratch. Between peaks, maintained evergreen $15K/month baseline instead of crashing to $3-5K
Previous attempts to scale past $10K crashed. The difference: tiered campaigns, segmented feeds, and a protocol that increased spend only when the math supported it. Meta delivered incremental revenue from Day 1 — within 3 months, ~25% of total revenue came from a channel that didn't exist before. Peak holiday ROAS exceeded 5x — the store's best ever.
Ad spend scaling — $5K → $25K/mo with ROAS overlay
Feed titles before/after comparison
Revenue by channel — Google + Meta contribution
“We tried scaling past $10K twice and crashed both times. They built the structure that made $25K work — and we actually make more money per dollar at the higher budget than we did at the lower one.”
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